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Business

AI and the billable hour: what firms are actually doing

2026-10-26

Short answer

As AI compresses drafting time, firms are moving from pure hourly billing toward three models: a fixed fee per deliverable, a value-based fee tied to the outcome, and a hybrid where the hourly rate stays but the scope shrinks. The firms doing best price the verification and the judgement, not the typing. Clients increasingly accept this because they are paying for a defensible result, not for keystrokes.

Three emerging models

ModelHow it works
Fixed feePrice per deliverable, AI-agnostic
Value-basedFee tied to the outcome
HybridHourly, but a smaller scope

Price the judgement

If AI writes the first draft, the value is in the check and the sign-off. That is what clients are paying for, and it is defensible to charge for it.

Read the pricing guide